POPKIDSPOOL PRODUCT RETURN POLICY
NOTE : The complain should be raised against damaged product within 24 hours after the product received.
1. In general , an item may be eligible for return within applicable return window if it fulfills one or more of the following conditions
2. If the product was delivered in a physically damaged condition.
3. We will exchange the damaged part with no extra added cost.
4. Is different from what was ordered
-We will exchange the product with the original product ordered with no extra cost
5. You can return the goods within 10 days of purchase with actual -10% of the total amount will be deducted as processing fee
POPKIDSPOOL REFUND POLICY
Note : We will accept the return only if it initiated within 24 hours of the product received.
When Product can be returned
1. Product Mismatch for the ordered size/design
2. Faulty Product
REFUND PROCESS
* Defected goods should be returned within max 15 days in unused condition. One we receive the goods in our warehouse we will check the product within 24-48 hours for its condition and process the refund within 7 days from the day we receive the goods back.
REFUND AMOUNT
*We will deduct 10% operational charge + To and fro shipping charge + or any other charge with was paid for the same shipment if incurred by Popkidspool from the original amount paid by buyer.